Core Processes

 

Core processes serve to capture and interlink synergies in the Group and through this secure that unique value is created for customers, shareholders, employees, and other stakeholders. 

• Business Effectiveness (Sales & After Sales Effectiveness)
• Ordering/credit & collection
• Balanced Score Card (BSC)
• People Performance & Development Appraisal (PDA) 
• Staff Satisfaction Survey (SSS)
• Planning Wheel
• Financial Reporting